Website Support
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If you are having difficulty using this website please read our FAQ’s and/or get in touch with us to let us know how we can improve by filling out the form below.
Site looks broken, hard to read, won't load etc.
Have you accepted the cookies policy? This site uses cookies for elements such as remembering the accessibility options chosen within the ‘Accessibility Cog’ menu, and through the website as per our Cookies policy. Please reload the page and accept the cookies.
We have tried to select a variety of background colours that are different from the font colours and button colours withing the Accessibility Cog menu. However we are aware that some combinations may make it difficult to see. Try selecting a different colour for one of the options, or please provide us with feedback on the contact button below as we are always interested to learn more regarding differently abled people in this matter.
If you have found the page from a link within this site, please provide us with feedback on the contact button below as we are always appreciative of knowing about any links that have broken. If you have found the page from a direct / external link, please check the spelling and/or that it says https and not http.
If you have found the button or link within this site, please provide us with feedback on which one it was and on what page via the contact button below as we are always appreciative of knowing about any links that have broken.
Although our website is kept up to date, there are so many different devices and browsers out there that may not show content exactly how we intended. We do test the website on the most popular ones, however if you find that something doesn’t look correct, please provide us with feedback on the contact button below as we are always interested to make this website as good as it can be for our user experience.
Can't find your policies
Eco Web Hosting with Bnode Ltd.
You can contact us via the contact form on this website via the button below, with a short message and we will get back in touch with you as soon as possible. This can be for anything such as the offering, pricing, upgrading the service, or if you’re looking to move elsewhere.
If you can’t get into your control panel for any reason, just drop us an email on the contact form from the button below and we can go through some validation with you and get you a new password setup.
Although we provide Environmental Web Hosting server space (and maintenance if purchased) we do not control the content that you upload to the website. It is possible that you may have uploaded large image files rather than optimising them first, which can cause long load times and a website to slow down. Please get in touch with us from the button below and we can discuss how to move forwards with this.
If you feel that your website may have been hacked, please contact us immediately. We have sophisticated software and hardware in place to prevent this, however even if plugins are at their latest update release, these and the the fundamental structure of WordPress are always being a hackers spot of a vulnerability before they release a ‘fix’ for it. The sooner the better before you contact us if you feel that this may have happened to you.